Credit Card on File
In today’s healthcare industry, you are likely to have an insurance plan that has a higher deductible, co-payment, and/or co-insurance, which leads to a greater payment responsibility from you, the patient.
Patients are responsible for their healthcare bills; however, Platte River Medical Clinic submits claims to insurance carriers as a convenience to our patients. If upon receipt of an Explanation of Benefits (EOB) from your insurance carrier there is still a balance owed, you are responsible for payment. Therefore, we request authorization to charge a major credit/debit card for this unpaid amount.
- For your benefit, we will collect just your co-pay at the time of your visit and submit the claim to your insurance.
- To deliver a seamless experience, we ask that you put a credit, debit, or HSA card on file at the time of your visit in the event that there is a balance owed after the claim goes through insurance.
- After your insurance has processed the claim and issued an EOB, any remaining balance that is deemed patient responsibility (ie: deductible, co-insurance, etc.) will be charged to your card on file (not to exceed $1,500 max. annually). The average charge to your credit card will be less than $300.
- We will attempt to contact you via email prior to debiting your card, and at that time, you will have the option to submit payment in a different form, if you choose. You can call us at 303-558-0504, send a text message to 303-659-7000 (both available weekdays), or send us an email at [email protected], with any questions.
- If your insurance pays the claim in full, your account will not be charged and you will not receive an invoice.
All credit card/debit card information will remain absolutely confidential, encrypted, and securely stored by Elavon for 365 days, unless you call to change the card on file. Platte River Medical Clinic will not store any credit card account data.
